Learning has the power to create real, lasting change and for 14 years, I’ve dedicated myself to that mission. Along the way, I’ve led in-house and remote creative teams, mentored up-and-coming instructional designers, and worked closely with clients to meet their business goals.
With experience in both corporate and higher education settings, I bring a unique perspective and deep appreciation for building training that drives growth and development for individuals, teams, and entire organizations.
Projects Spotlight
Here are a few of my favorite projects:
Virtual Training Academy California Department of Public Health; UCSF
Developed a statewide program that trained over 10,000+ displaced workers in contact tracing and case investigation in response to the COVID-19 pandemic.
Launched under tight timelines, the VTA equipped trainees to identify, assess, and mitigate the spread of the COVID-19 virus in diverse communities.
Affirming Care for LGBTQ+ People Modules UCLA Health
Developed custom training for UCLA healthcare workers across California facilities to foster inclusive and affirming care environments for patients.
Participants practice affirming language and communication techniques through realistic clinical scenarios, qualifying them to earn Upstander badges for their uniforms.
Generative AI Training Guides UCLA Extension
I led the upskilling of the instructional design team and developed two essential resources: “Teach with GenAI” for instructors and “Learn with GenAI” for students.
These initiatives included creating comprehensive knowledge base guides designed to demystify AI, empower educators and learners to harness its potential, and promote responsible AI practices.
Active Shooter Preparedness & Response Course AEGIS Security
Developed an online course to equip civilians and private sector professionals with strategies to prevent, prepare for, and respond to active shooter situations.
The course was paired with a live in-person workshop and was adopted by high-profile venues like the Staples Center (now Crypto.com Arena).
Certified Addiction Counselor Programs NAADAC, CCAPP
Designed national and California-specific online modules to certify alcohol and drug addiction counselors.
Partnered with NAADAC and CCAPP to transition their in-person, proctored certification tests to an online format, enabling participants to complete their Addiction Counseling certification with greater flexibility.
Workplace Harassment Prevention Training California Grocers Association Educational Foundation
Collaborated with HR leaders from Bristol Farms, Vons, Ralphs, and Albertsons to create harassment prevention training in English and Spanish, tailored for employees in the grocery industry.
The course featured practical examples to raise awareness of workplace issues and highlight the legal liabilities tied to harassment in today’s workplace.
Implementing ID theory with design:
Project tracking using various PM tools:
Leveraging GenAI for instructional design:
Behind the Scenes.
When I’m not designing courses, I’m usually designing something else. Right now, I’m illustrating an ABC children’s book about Armenia, but I also love creating pop-culture greeting cards and quirky illustrations. A few fun facts about me:
Above all, I’m Luca’s mom. He’s the funniest little human I know, my greatest inspiration, and my best reminder to stay curious and laugh often.